Query: iLO Health Degraded/Controller firmware revision 2.10.00 NAND read failure

[av_admin]

Hello 

Recently I saw this error in my server and google it, found many posts here that point to formatting Flash memory or replacing the Board

I want to know exactly what should I do to solve this problem.

[support_s]

System recommended content:

1. HPE iLO 5 2.10 User Guide

2. HPE iLO 5 1.43 User Guide

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Thank you for being a HPE valuable community member.

[av_admin]

Hi  support_s, Thanks for reply

You send me 2 pdfs for hpe server, I didn’t ask for that,

I shared my error in iLO and need a solution to fix my problem and of course I don't have much time to read all those documents you shared with me

Thanks

[av_admin]

Hi everyone

any help in this case would be appreciated 

[Harshitha_K]

Hi @av_admin ,

Please try updating the firmware to the latest version.

You may use this link to download the latest version of the firmware for iLO 4

Thank you!

[ngnear]

Hi There,

Here are the steps you can follow. If you are still facing an error, please log a support case as it might need HW replacement.

https://support.hpe.com/hpesc/public/docDisplay?docId=a00048622en_us