DL20 Gen11 New Hard Drive unable to set in SFF Slot

[M_N_B]

I just purchased DL20 Gen11 Server, and purchase some SFF hard drives for installation. I purchased 2x  HP 1.2TB 12G SAS 10K 2.5in SC ENT HDD 781518-B21 but when I tried to install them I was unable to seat them completely within the SFF Drive bay, upon further inspection I noticed that the hard drive carrier (on the outer left side when facing from front) has two horizontal tracks at the end side, however the lower track has a metal tab that impedes the hard drive from fully seating it within the drive bay.

Am I missing something, is there something unique about Gen11 and if so what SFF drive number works with it, thanxs in advance.

[feigenL · Accepted solution]

Hello, please check the DL20 Gen11 quick specs guide: https://www.hpe.com/psnow/doc/a50007009enw.pdf?jumpid=in_pdp-psnow-qs

on page 28 is the full list of supported Hard Disk Drives.

Best regards,

[M_N_B]

@feigenL Many thanxs for the information.

Sometimes in relations with surfing through HPE data I feel like floating in the ocean with water all around but nothing to drink analogy. I was able to verify that my P/N wasn't shown in the suggest Hard Drives.