rx2800 i4 VOLTAGE_FAULT and TEMP_CRITICAL

[WilliamSmith11]

Hi I have a rx2800 i6 with the following event from the MP  and the system come down.

525 ILO *5 20647D5D2F0203A8 FFFF010668020400 VOLTAGE_FAULT
03 Jun 2023 06:57:35
524 ILO *3 20647D5D2F0203A7 FFFF010758010400 TEMP_WARNING
03 Jun 2023 06:57:35
523 ILO *5 20647D5D2E0203A6 FFFF020756010400 TEMP_CRITICAL
03 Jun 2023 06:57:34
522 ILO *7 20647D5D2E0203A5 FFFF030755010400 TEMP_NON_RECOVERABLE
03 Jun 2023 06:57:34
521 ILO 2 548022E700E103A3 00000000000F000C SYSTEM_SOFT_RESET
03 Jun 2023 06:57:34

I have a tool  for analyze the MP log of old rx2600 rx6600 ,;IPF2 version B.04.00.

It send me some results but no sure if mathch with my current server rx2800 i6.

By Googling I have find the link 

https://support.hpe.com/hpesc/public/docDisplay?docId=mmr_kc-0101739

108 3 ILO VOLTAGE_FAULT 30 Jan 2013 14:51:47 Voltage Fault - Check all boards with this voltage. Sensor: Voltage - MP Battery, Performance Lags,
20510933830200B8 FFFF0106D3020400
Answer/Solution
FIX:

Adjusting the intrusion switch/top cover and removing the MP battery insulator resolved the issue.

If my problem is with the battery, I have to backup the nvram with the command DMPSTORE from the EFI Shell?

I have reseat Fans and Raiser cards but the system work for 8 hour and come down again.

[jsm6]

Hi Perez,

Voltage_fault is reported for below sensor in your system.

525 ILO *5 20647D5D2F0203A8 FFFF010668020400 VOLTAGE_FAULT 03 Jun 2023 06:57:35

Sensor Number : 68 - Voltages : 1.1V VCCIO for CPU0 --> generated on SYS BD
Sensor = 1.1V VCCIO for CPU0

522 ILO *7 20647D5D2E0203A5 FFFF030755010400 TEMP_NON_RECOVERABLE 03 Jun 2023 06:57:34

Sensor Number : 55 - Thermal Trip on CPU# 0 - PROC THERMALERT

Did you performed any FW update on this server recently?
Whats the current sys fw now?

Anyhow, if system gets powered OFF frequently with same trace above - then you might need a SYS BD replacement.

Please log a case with HPE with complete MP logs so that we can assist with the same.

Thanks

[WilliamSmith11]

[ilod0bf9c409c84] CM:hpiLO-> sysrev

SYSREV

Revisions Active Pending
-------------------------------------
iLO FW : 02.00.03
System FW : 02.68
MHW FPGA : 02.02
Power Mon FW : 02.09
PRS HW : 02.08
IOH HW : 02.02
Power Supply 1 : 02.01
Power Supply 2 : 02.01

[jsm6]

Hi Perez,

Thank you.

As mentioned earlier, if system goes down with same trace (Voltage_fault for 1.1 VCCIO for cpu0) - then you might need to replace SYS BD.

Thanks.